Our commitment to protecting your privacy and personal data
2025/03/10
This Privacy Policy ("Policy") explains how AtelierMuseAI ("Company", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our AI video generation platform and related services (collectively, the "Services").
By using our Services, you consent to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please do not use our Services.
We use your information for the following purposes:
To maintain platform safety and enforce our content policies:
4.1. We may automatically scan text prompts for prohibited content (pornography, violence, etc.) before processing
4.2. Flagged content may be reviewed by our moderation team
4.3. We retain limited records of policy violations for enforcement purposes
4.4. Severe or repeated violations may be reported to appropriate authorities
| User Type | Storage Period |
|---|---|
| Free Users | 3 calendar days from creation |
| Paid Subscribers | 30 calendar days from creation |
Important: Videos are automatically and permanently deleted after the storage period expires. This deletion is irreversible. You are solely responsible for downloading your videos before expiration.
| Data Type | Retention Period |
|---|---|
| Account Data | Duration of account activity + 30 days after deletion request |
| Payment Records | As required by law (typically 7 years for tax purposes) |
| Usage Logs | Up to 90 days |
| Support Communications | Up to 2 years |
| Content Violation Records | Up to 3 years |
Your data may be processed and stored in data centers located in the United States and other countries. By using our Services, you consent to such transfer and processing.
We share data with trusted third-party service providers who assist us in operating our Services:
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information for other purposes with your explicit consent.
To exercise these rights, contact us at support@ateliermuseai.com. We will respond within 30 days. We may need to verify your identity before processing your request.
We implement appropriate technical and organizational measures to protect your personal information:
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9.1. Our Services are not intended for users under 13 years of age.
9.2. We do not knowingly collect personal information from children under 13.
9.3. If we discover that we have collected information from a child under 13, we will delete it promptly.
9.4. If you believe a child has provided us with personal information, please contact us immediately at support@ateliermuseai.com.
If you are located outside the United States, please note that your information will be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
12.1. We may update this Privacy Policy from time to time.
12.2. For material changes, we will provide at least 7 days' prior notice through our website or email notification.
12.3. Your continued use of our Services after any changes constitutes acceptance of the updated Policy.
12.4. We encourage you to review this Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Last Updated: March 10, 2025